ARE THESE CERAMICS DISHSWASHER SAFE?
Whilst it is not recommended that you put your hand made ceramics in the dishwasher, I do it all the time on the top shelf. What you’re supposed to do is hand wash in hot soapy water to reduce the wear and tear of the glossy surface.
ARE THESE CERAMICS MICROWAVE SAFE?
Ceramics, whether stoneware or porcelain, are generally save for microwaves. Do avoid microwaving any ceramics with metallic edges or finishes. Each product will include whether it is NOT microwave safe. In general, most of my ceramics are microwave safe.
IS IT SAFE TO EAT FROM CERAMICS WITH PINHOLES AND CRACKS IN THE GLAZE?
Whilst many seconds may include “pinholes” in the description, this is a matter of aesthetics and not one of food safety concerns. All items are fired twice, sometimes even a third or fourth time and the clay has been vitrified at cone 6 (approx. 1220°C). To clean your ceramics, a thorough wash (preferably in the dishwasher) is recommended. Find out more about the food safety of crazing and pinholes from the Ceramics Art Network here.
MY CERAMIC BROKE DURING SHIPPING, CAN I GET A REFUND?
All care has been taken when packing your ceramics. If you do find that the delivery man/woman has been a little reckless and has broken your ceramic in transit, please get in touch and we can find a solution. I will offer a shop coupon or a replacement at the same price range if available.If you drop your ceramic, unfortunately, I do not replace/refund this type of damage.
DO YOU SHIP TO ANY ADDRESS IN AUSTRALIA?
Yes, I ship to any Australian address, provided your post office delivers to you. I am not aware of any resident in Australia who cannot receive a package. I use Australia Post and I find them to be very reliable. All my ceramics have arrived without damage and nobody has ever waited more than 2 weeks for their ceramics. In some instances where you purchase a lot of ceramics, I will use a courier.
DO YOU SHIP INTERNATIONALLY?
Yes, however, I do not have this listed in my shop as I have to input addresses manually to find out the cost of shipping. If you reach out to me before you make your purchase, let me know what your shipping address is and I’ll provide a quote.
DO YOU SELL GIFT VOUCHERS?
No. My shop updates are too infrequent to sell gift vouchers. You will be waiting quite some time and I don’t want to hold on to anyone’s money. If you have received a voucher in the past, there is no expiry date on these.
WHY DO YOU TAKE SO LONG BETWEEN SHOP UPDATES?
I really enjoy mindful making. To create a bulk load of ceramics would take out the fun in creating unique, special one-off pieces. I love the idea of production pottery but I also love creating small batches. I also like to consider the environment around me and require a full kiln load so no energy is wasted. I also like to wait for a sunny day to maximise solar power.ARE YOU OPEN TO
COMMISSIONS?
I currently do not have the capacity to create custom orders. In my previous life, I was a graphic designer and I was always told what to do. I believe my light shines the brightest when I am allowed to be creative in my own way.
CAN YOU MAKE ME THIS `{`INSERT PICTURE HERE`}`?
ABSOLUTELY NOT. I cannot create something that another artist (or worse, a worker on minimum wage has created). If it’s something you’ve seen and liked, you probably should buy it directly from them. Most of the work I’ve produced in the past cannot be recreated due to the lack of availability in glazes and clay.